IT outsourcing is big business and a provide real business value, financial savings and resource flexibility.
But is cheaper really better?
You cannot outsource a mess! Get your own house in order first before engage in a outsourcing partnership and managing IT vendors.
You should not outsource your core business proposition! Determine what your business is about and excel in the delivery of that – everything that is not core can be candidates for outsourcing.
Renier Botha spoke at the CIO Dialogue in Brighton about the value and risk associated with IT outsourcing. He introduced an insource Service Orientated (SOA) approach to outsourcing to mitigate the risks and ensure the appropriate governance delivering the right quality and customer service are achieved.
Slide Presentation pdf: Managing Outsourced Relationships
Slide Share via LinkedIn: Managing Outsourced Relationships
Renier’s Biog for the Conference: