MD’s Introduction Email to everyone@sphere

Hello Everyone,
I am Renier Botha. As Neil announced recently, I’m the new Managing Director and Head of Service for SPHERE. I started in Dec’15 and have already met some of you but thought it might be helpful to introduce myself via email as well, acknowledge the great work of the team to date and to lay out some of our priorities to conclude the current financial year (FY) and compiling the future business plan.
It is a privilege to be taking on this leadership role. I have been engaged in executive freelance/interim leadership roles for the past two and half years following almost seven years with The Collinson Group.
I have focussed on building a career and reputation in business leadership
and direction through innovation and integration of technology products and services to improve the business value proposition and increase customer satisfaction, retention and business revenue. In these technology enabled journeys, I also place people first.
On a more personal level, I am married to Yolandi and we live in Kenley, Surrey. I enjoy the outdoors especially 4×4 and motorcycle adventures, photography, a good round of golf and I am a keen archer. Interests outside work, especially spending time close to nature, help me keep things in perspective and balance.
I would like to use this opportunity to congratulate each and everyone on taking the step in joining and establishing SPHERE. Starting a new technology business venture is never a small feat and SPHERE has accomplished a lot already, in the mere ten months of operation, in setting the bar on best practise in IT service delivery within the NHS. This is testimony to your commitment and efforts as a team and to the solid leadership of Neil Walker, whom I would like to personally thank for his support and wish him all the best for the future.
I am looking forward to get to know you all better, and mutually sharing/listening as together we scope our future Team Performance Acceleration Plan. As a brief heads-up, some of the emerging imminent priorities for us – which I shall be sense-checking with you – appear to be as follows:
  • Status reporting on progress against this year’s business plan
  • Compiling our business plan for the coming year
  • Moving to a per user financial model
  • Focus on completing the remediation and transformation programme
  • On-boarding West Middlesex Hospital
  • Work to mature our Target Operating Model, business procedures, best practise frameworks and processes
  • Mature & commercialise our Service Catelogue and use it to grow the business
  • Continuous improvement through innovation and integration
  • In the meantime the SMT is scheduling a series of one-to-one sessions.
Let me close by saying that I’m looking forward to working with you all. See you on Friday 22 Jan’16 at the staff meeting and looking forward to meet you at the Waterside afterwards.
Regards
Renier